Community Engagement Starter Kit

Want to build a stronger relationship with your local community, but not sure where to start?

You're not alone.

Whether you're facing complaints, feeling unsure about how to communicate effectively, or want to improve how your business shows up locally, you’re in the right place.

You might be wondering:

“What happened to the local support we used to have?”

“How do I make this feel less awkward and more natural?”

“Where do I even start with all this?”

The truth is, most local businesses don’t have a clear approach to community engagement-because no one ever taught them how to do it.

That’s where the Community Engagement Starter Kit comes in.

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A clear, step-by-step way to start engaging confidently

The Community Engagement Starter Kit is a practical resource for small and medium-sized businesses who want to:

Build trust and reduce friction with the local community
Be seen as a positive part of the community again
Build long-term relationships, not just tick boxes
Engage effectively without a dedicated team or hiring a pricey consultant

The Community Engagement Starter Kit is a self-paced online course that, once completed, can be used like a toolkit you can dip in and out of when you need it. It gives you the structure, tools, and reassurance that make it easier to take action in a way that works for you. So you can spend less time second-guessing things and more time focusing on your business.

Made for businesses like yours

You don’t need experience. You don’t need a fancy strategy. You don’t need to host a public meeting or have a comms team behind you. You just need to be willing to start — and the Community Engagement Starter Kit gives you a clear, practical way to do that.

Created by Emma Smith, founder of Nia Avanna, the Community Engagement Starter Kit draws on real-world experience working with businesses navigating community relationships across the UK.

Whether you’re facing local complaints or just want to do more to support your local community, this course will help you make progress with confidence.

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Hi, I’m Emma Smith, founder of Nia Avanna

I’ve worked in external affairs and community engagement for over a decade, helping businesses improve their relationships with local communities, prevent issues before they escalate, and rebuild trust.

I created the Community Engagement Starter Kit because I saw too many businesses struggling not because they didn’t care, but because they didn’t have the tools or structure to do engagement well. This kit is designed to change that.

It’s practical, approachable, and made for real-world businesses, just like yours.

"Emma is a consummate communications professional who is hugely adept at spotting opportunities to collaborate with local communities, delivering genuine value for clients and the communities they work with."

"Emma is in her element when she is delivering genuine and effective community engagement strategies ones that truly make a difference. Highly recommended."

Be the first to know when it launches

We’re opening access soon and the waitlist is the best way to:

✅ Get early access before public release

✅ Lock in a special introductory price

Join the waitlist now!

When you sign up, you’ll also join the Nia Avanna mailing list. We’ll send you updates, resources, and feel-good tips to help you engage with confidence. No spam. No pressure. Unsubscribe any time.

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The information provided on this website is general in nature and is for information only. The contents of this website does not represent nor is intended to be specific advice on any particular matter. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this website. Although we consider the source for this material reliable, Nia Avanna Limited disclaims all liability and responsibility arising from any reliance placed on any of the contents of this website.